Your Feedback is Important to Us
We are committed to ensuring that any person or organisation using our services or affected by our operations has the right to provide feedback, make compliments or complaints about care and services, or to appeal a decision made by us.
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How we handle feedback
We take all feedback seriously
We take all feedback seriously and are committed to addressing any issues promptly and effectively.
The Feedback Form follows the principles of our Feedback (Complaints & Compliments) Policy and will be recorded in our Feedback (Complaints & Compliments) Register.
We respect your privacy.
We will retain this information and may use or disclose it to make further enquiries to resolve any issues, for training purposes or to acknowledge service. More information on privacy at Mpower can be found here.
Feedback form
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