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NOTICE TO Participants and families
In response to the Victorian Government’s latest announcement on changes to regional responses to Coronavirus (COVID – 19) and the move to the second step of Level 3 restrictions, Mpower has implemented the following changes to their service delivery.
Mpower Reception remains open to the public with safety implementations in place. To protect participants, families and staff, anyone seeking to proceed past Reception, must adhere to the following practice. 1. Have your temperature taken 2. Sanitise your hands and put on a fresh mask provided by Mpower 3. Answer three questions 4. Provide name and contact details to Mpower. All staff will be wearing masks and practising social distancing.
To align with State Government requirements, we can safely continue to offer the following services:
Intake: Intake is available for enquiries by telephone or at the Mpower office.
Plan Management: Continuing as usual. Enquiries telephone, email or at the Mpower office.
Early Childhood Intervention:
Support for Carers Program will continue to provide support by phone and email and respite where possible. Small group events will be provided during Carers Week 11th-19th October in line with COVID Safe Practices. Face to face support group meetings will recommence in November with limited numbers in line with COVID Safe practices.
Integrated Family Support: Support is continuing via telephone, email or video calls and face to face contact where approved for the most vulnerable clients.
TAP Group: Resumes on Tuesday 13th October. Location still to be advised.
Parent Support Program: Support Groups recommence in Term 4.
Mpower will continue to monitor the State and Federal Government websites for the latest updates, advice and recommendations.
Thank you for your understanding and cooperation in these changing times. Stay safe and take good care of yourselves and each other.